To be the Automotive Partner of choice in the Mackay community.
To provide the best automotive products and services to meet customers’ expectations. In pursuing these goals we will endeavour to build relationships that will far outlast our products and services.
Our customer centric values will provide all customers with a level of service that is friendly and professional, focusing on creating true consumer value. We will engage our customers as we would our family, assisting them meet their transportation needs.
We will create an environment which fosters continued growth and recognises the contributions of our employees and we will encourage our team members to succeed and to improve themselves.
We will grow and support the community ensuring we maintain a presence in the community. We will be active in local and regional organisations and activities. We will strive to be your automotive partner that is "Dedicated to Quality, Committed to Excellence."
Our core values
- Customers for life
- Respect for people and property
- Local community focus
- Integrity is never compromised
- Do what we say we will do
Code of ethics
Ethical behaviour extends beyond legal requirements. It means honesty, equity, social responsibility and integrity in everything we say or do.
- Adhere to legislation
- Be honest and communicate openly
- Respect community values
- Be accountable for our actions
- Perform our duties consistent with our Code of Conduct
- Use good judgment and avoid action that could create a conflict between team members, partners and community interests.
Mackay City Auto Group